FAQ

Why engage Smart Market Apps to build apps (SMApps)?

SMApps is making mobile apps affordable and simple for businesses. We create customised mobile apps with smart market features to engage new and existing customers.

We also provide you with an easy-to-use online login page. This is where you would edit content and schedule push notifications messages and promotions easily.No programming knowledge needed.

Who needs Mobile Apps and websites?

Any businesses or organisation who wants to harness the use of real-time mobile marketing. Investing in an app and mobile site is the platform to effectively communicate to your customers and community of users their personal mobile device.

What is an iPhone and Android application?

An iPhone application is a small computer program that runs on the iPhone. The iPhone can be a powerful marketing platform and SMApps helps you set it up.

An Android application is the similar but designed to be downloaded onto Android phones.

What are the main features of Smart Market Apps?

– Update apps instantly with our user panel
– Directly market to customers through in-app messages
– Create a social media buzz with our “Tell A Friend” feature
– Give customers GPS directions from anywhere
– Keep customers informed with business news and deals
– Provide customers with coupons right to their phones
– Allow customers to directly contact your business quickly and easily
– Build brand-loyalty and encourage customers to become frequent buyers
– Wow your customers, market your business, and make a mobile presence
– Our mobile app packages are extremely affordable starting at $29 a month

How can a mobile application help your business?

iPhone and Android phones have taken the world by storm largely because of the applications that users are able to download and use on their phone. They provide instant information and provide customers with a direct way to contact a business from their iPhone or Android device. With our solutions, you can engage, inform, and impress your customers. We also provide solutions that are specifically designed to help build brand loyalty and create frequent buyers for your business with the use of our check in coupon system.

How can you build brand-loyalty with SMApps?

SMApps is the ideal solution for small businesses looking to create brand loyalty and frequent buyers. We do so by providing small businesses with a mobile application that rewards customers for frequent visits through coupon rewards that are unlocked using our “check in coupon system.”

How does the QR check-in coupon system work?

When a customer checks in at a business’s location, they will receive a reward coupon for the 10th, 25th, 50th, 100th, 500th, and even 1000th check in. This coupon system is completely customizable by the business and can be edited in real time via our clients’ user panel.

These coupons will appear as images on the application and when used, they will be deleted with a push of a button on the user’s phone by the employer to ensure a coupon is not used multiple times. This also removes the need for additional equipment to verify the coupon such as barcode scanners or unique coupon codes, allowing a very low start up cost for businesses. This system is extremely simple, cost efficient, and very effective for small businesses to build up brand-loyalty with their customers.

How much does SMApp cost?

You can view our pricing here: http://www.smartmarketapps.com/pricing.html

**We upload your app to the iTunes App Store as we have our own Apple Developer account.

Do I need to register as a Apple Developer?

No, we do all the leg work for you and we are your one point of contact. We customise the look, graphics, features of your app so that it can be up and running within 14 to 21 days.

What’s included with every SMApps?

– Personalized iPhone or Android app solution customized to your business.
– App submitted personally by our staff to the App Stores.
– Lifetime support and maintenance of your app.
– Regular updates and improvements to your app.
– Powerful CMS account to update your app, instantly.
– And more…

How easy is it to use SMApps?

1. Send us a order request. Pay one time set-up fee.
2. We create your app appearance for preview.
3. Edit your apps content
4. Preview your live mobile app
5. Pay 50% balance and 1st months hosting fee
6. Publish and market to all customer on website, social media.
7. Option to use our designed flyer template to print and distribute.

How long does it take get a mobile application?

On purchase, you will be directed to select a ‘Create your mobile app/ site features form’.
Once completed, it takes us up to 1-2 days to send you a preview app and/or a mobile site.
Once information and background content has been finalise and tested by you, we then submit your iPhone app to the iTunes App Store and Android Market within 48 hours. iPhone apps takes about 7-14 days for approval.

How can I update my iPhone application?

Need to change content in your app? No problem. Log in to your SMApps account, make the changes, and your app is instantly updated. Couldn’t be easier.

What happens if Apple rejects my iPhone application?

SMApps works hard to ensure all our applications are accepted. We guarantee your application will be accepted to the iTunes App Store or your money back!

What is the minimum term of contract with SMApps?

We recommend that you market and use the app for at least 12 months. We would like the app to work well for you and your users. However, should you need to cancel, please contact us and we will stop the next month’s billing cycle.

How did SMApps get started?

SMApps was started by a group of mobile developers who were tired of seeing businesses pay thousands of dollars for iPhone applications. So we put our heads together and developed a system that allows us to offer iPhone applications at a fraction of the price.

How do push notifications work with SMApps?

Looking to notify your customers of a sale or event? SMApps allows you to send “push notifications” right to your customers iPhones or Android device. Log into your account, enter the information you want to send, and click send! Couldn’t be easier.

I have more questions, what do I do?

Feel free to contact us for any reason.